Privacy Policy
Effective Date: March 20, 2025
Introduction
Welcome to OmniScale Solutions LLC (hereinafter referred to as "Company," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information through our insurance services and related business operations.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following personal information from you:
Full name
Email address
Phone number
Mailing address
Billing and payment information
Insurance-related information
Tax identification or Social Security number (when required)
Date of birth
Any other information you provide to us in connection with our services
Usage Data
We automatically collect information about your interaction with our website and services, including:
IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Time spent on pages
Click-through rates
Referring website addresses
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website (crm.omniscale.solutions) and store certain information. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.
How We Use Your Information
Provide and Improve Services
To deliver the insurance services you have requested
To process transactions and manage your account
To personalize and improve our services
To monitor and analyze usage and trends
To develop new products and services
Communication
To contact you with service updates, newsletters, marketing or promotional materials, and other information that may be of interest to you
To respond to your inquiries and provide customer support
To send you important notices regarding changes to our terms, conditions, and policies
Legal and Compliance Obligations
To comply with legal requirements, regulations, and industry standards
To protect our rights, privacy, safety, or property
To prevent fraud and ensure security
To enforce our Terms of Service
How We Share Your Information
Third-Party Service Providers
We may share your information with third-party service providers who assist us in providing our services, including:
Payment processors
Insurance carriers and underwriters
Technology and hosting providers
Marketing and analytics providers
Legal and compliance advisors
These parties are obligated to protect your information and may only use it for the purposes we specify.
Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
Valid requests by public authorities
Court orders or subpoenas
Legal processes or government investigations
Protection of our legal rights or those of third parties
With Your Consent
We may share your information with other third parties when you have given us explicit consent to do so.
Your Privacy Rights and Choices
Access and Update Your Information
You have the right to access, update, correct, or delete your personal information by contacting us at [email protected] or 740-550-5199.
Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us by:
Following the unsubscribe link in our emails
Contacting us directly at [email protected]
Calling us at 740-550-5199
Please note that even if you opt-out of marketing communications, we may still send you service-related communications.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We take reasonable and appropriate measures to protect your information from unauthorized access, use, alteration, or disclosure, including:
Encryption of sensitive data
Secure server infrastructure
Access controls and authentication
Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Posting the new Privacy Policy on our website (crm.omniscale.solutions)
Updating the effective date at the top of this policy
Sending you an email notification (if appropriate)
Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
OmniScale Solutions LLC
Contact Person: Osiris Kessinger
Email: [email protected]
Phone: 740-550-5199
Address:
1900 Whitten Rd
Memphis, TN 38133
United States
Thank you for trusting OmniScale Solutions LLC with your information and business needs!